Privacy Policy

Account Information

• Email address (required for account creation)
• Username (chosen by you)
• Password (stored in encrypted format using bcrypt)
• Profile information (optional: display name, avatar)

Gaming Data

• Game save files from supported emulators
• Save state metadata (timestamps, game titles, emulator versions)
• Configuration preferences for auto-save settings
• Device information for multi-device sync

Usage Information

• Service usage patterns (save frequency, active games)
• Storage metrics (used space, file counts)
• Error logs for troubleshooting (anonymized)
• Feature usage analytics (which emulators, sync frequency)

Payment Information

• Billing details (processed securely by Stripe)
• Subscription status and history
• Payment method (last 4 digits only)

Service Provision

• Synchronize your game saves across devices
• Provide automatic backup and versioning
• Compress and encrypt your save data
• Manage your subscription and billing

Service Improvement

• Analyze usage patterns to improve features
• Debug technical issues and errors
• Develop new emulator integrations based on demand
• Optimize storage and sync performance

Communication

• Send account-related notifications
• Alert you about service updates or maintenance
• Respond to support requests
• Send promotional emails (with your consent)

Security Measures

• 256-bit AES encryption for save files at rest
• TLS 1.3 encryption for all data in transit
• bcrypt hashing for password storage
• Regular security audits and penetration testing
• Secure cloud infrastructure (AWS/DigitalOcean)

Data Retention

• Active accounts: Data retained while subscription is active
• Free accounts: Data retained for 12 months of inactivity
• Cancelled accounts: Data deleted after 30 days
• Backups: Kept for 30 days for disaster recovery

Data Location

Your data is stored in secure data centers located in the United States. For EU users, we offer optional EU data residency upon request.

Payment Processing

Stripe - Handles all payment processing. We never store your full credit card details.Stripe Privacy Policy

Analytics

Google Analytics - Helps us understand usage patterns (with IP anonymization enabled).Google Privacy Policy

Infrastructure

DigitalOcean/AWS - Cloud hosting providers for our servers and data storage.

Email Service

SendGrid - Sends transactional and notification emails.

GDPR Rights (EU Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit processing of your data
• Objection: Object to certain data processing

CCPA Rights (California Users)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal data)
• Right to non-discrimination

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@retrosave.cloud. We will respond within 30 days.

Types of Cookies We Use

• Essential: Required for authentication and security
• Functional: Remember your preferences and settings
• Analytics: Help us understand usage patterns
• Marketing: Track conversion from ads (with consent)

Data Protection Officer

Email: privacy@retrosave.cloud

Company Information

Wikivec INC
Email: legal@retrosave.cloud

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email.